Notice for Travelers – Guadalajara Plaza Hoteles & Suites

Security Notice to Our Guests

At Guadalajara Plaza Hoteles & Suites, we value your safety and peace of mind. To protect you from fraudulent websites and accounts posing as our properties, please follow these recommendations:

  1. OFFICIAL BOOKING CHANNELS

  2. Our Brands and Secure URLs

    To ensure the authenticity of your booking, only use the following domains:

  3. Detected Fraud Techniques

    We have received reports of:

    • WhatsApp accounts sending fake quotes using our logo.

    • Phishing messages via email or WhatsApp requesting your personal information.

    • “Too good to be true” offers requesting payments to unofficial accounts.

  4. What TO DO and What NOT TO DO

    • Do: Always verify that the URL starts with "https://" and matches our official websites.

    • Do: Confirm your reservation by calling our Reservations Center.

    • Don't: Never transfer money to personal bank accounts or unknown numbers.

    • Don't: Do not click on suspicious links or open attachments from unverified accounts.

  5. Suspect Fraud?

    Contact us immediately at reservas@hotelesgdlplaza.com.mx or through our official phone numbers. We’ll be happy to verify your booking and help you keep your information safe!